Returns and exchanges

60 days to return or exchange

You can request a return or an exchange within 60 calendar days after your order was delivered, including when the size or color does not suit you or you simply changed your mind.

The 60 days start on the delivery date shown in the carrier tracking. This policy covers orders placed on selerity.co and shipped within the United States.

Condition of the item

To return an item that has no defect, it must be in proper condition: no signs of use, dirt, foreign odors, excess dust or damage, with the full set. In simple terms: we could sell it again as new.

Please keep the original packaging if you can; it protects the item on its way back.

Damaged, defective or wrong item

If your order arrived damaged, you received a different item from the one you ordered, or you found a possible manufacturing defect, contact us through the form below as soon as you notice it. Describe the problem and attach photos if you can.

An item is considered defective if it had a fault right after unpacking:

• a strong color mismatch, for example a pink sleeve arrived instead of a red one;
• the item was broken or damaged before you opened it;
• seams came apart before use or within the first week of normal use.

The no-signs-of-use requirement does not apply to defect claims. We look at the cause of the damage when we review your request, and we offer a replacement or a full refund, whichever you prefer when a replacement is available.

What is and is not a defect

An unusually fast loss of the item's properties can count as a defect, for example seams coming apart in the second week of use.

We separate a manufacturing defect (stitching, seams) from damage caused during use (excessive stretching, cuts). Damage from use is not a defect.

Not a defect:

• pilling on the fabric, which is a result of normal use.

How to start a return

Fill in the request form below with your order number, the item, and what you want: a refund or an exchange. If you lost the order number, give us the email and name used at checkout so we can find your order.

We reply within 1–2 business days with return instructions. Please do not ship an item back before you get our confirmation: we will send you the return address and, for defects and our mistakes, a prepaid label or a refund of your shipping cost.

Return shipping

If the return is because of a confirmed defect, a damaged parcel or our mistake, we pay for return shipping.

For a return of an item in proper condition (size, color, changed mind), the buyer pays return shipping. We recommend a tracked service and keeping the receipt, because we cannot track a parcel that was sent without tracking.

Refunds

After we receive and check the returned item, we refund the money to the original payment method within 7 business days. Your bank or card issuer may need a few more business days to show the refund.

The original shipping fee is refunded only when the return is our fault (defect, damage in transit, wrong item). Prices on selerity.co include no sales tax, so there is no tax to refund.

Exchanges

You can exchange an item for another size or color of the same product, or for another product. An exchange depends on what we have in stock. If the new item costs more, you pay the difference; if it costs less, we refund the difference.

Damaged or lost in transit, or not delivered

If your parcel arrives damaged, take a photo of the box and the item and contact us within 7 days of delivery. If the tracking shows delivered but you did not receive it, or the parcel did not arrive, write to us within 30 days of the order and we will investigate with the carrier and either send a replacement or refund you.

Changing or canceling an order

Orders go to our US warehouse quickly. If you want to change or cancel an order, write to us as soon as possible. We can cancel only until the parcel is packed; after that, you can return it under this policy.

Your rights

This policy does not limit any rights you have under the law of your state. If you have a question about a return, email us at Selerityunitedstates@gmail.com, contact us on Telegram or Instagram (selerity.gaming) or use the form below.